Login As Customer for Magento 2
Administrators can log in as the customer and follow any process as customer is experiencing. It’s a great tool for customer service and helps resolve customer issues during the shopping and checkout process.
- Provides admin users with quick authorization from the respective Customer page.
- Provides admin user with a quick authorization from the respective Order page.
- Record login history with date, time, admin name and email and customer name and email.
- Easy to track customer information from record history.
- Supports the store admin to login to customers' accounts and automatically save that login data.
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Overview of Magento 2 Login As Customer Extension
There are situations, where customers have issues in the "My Account" area or on checkout pages. In such cases, they need your help. Now administrators have a simple and fast solution to check the problems within a specific customer account. This functionality allows the admin user to log into a customer's account in one click and without using a password or changing authentication data. After entering to the customer account, the admin can perform tests and detect any issues within the particular area.
We all appreciate privacy, and so do customers who feel reluctant to share their account’s credentials with anyone. With this extension on board, you as a shop owner don’t have to make the customers feel uncomfortable and unsafe by asking them to supply a combination of their username and password. A single button in the backend lets you automatically enter the account page omitting the login page.
Highlights of Login As Customer for Magento 2 Extension
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Access any customer account
Admin can easily log in to any customer account, without authentication in order to find and fix issues the customer has.
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Record Login history
Any log into the customer area is recorded in the “Dolphin - Login as Customer” tab under the Customer menu.
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Record every login attempt
This is the report which records all access information continuously with all needed information.
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Always keep updated
The admin will always be updated about any changes related to customers.
Features of Magento 2 Login As Customer Extension
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Manage Login Logs
- Record Login history
- Any log into the customer area is recorded in the “Dolphin - Login as Customer” tab under the Customer menu, where you can check for the date, time and the username and email of the person who logged in with the customer name and email.
- Continuously record every login attempt
- Any access to any customer account is recorded exactly in Login as Customer Logs section from the backend. This is the report which records all access information continuously with all needed information.
- Manage and track customer/order information easily
- In case a store has multiple admin accounts, the access report Logs history is potential for the store owner. It effectively supports managing and tracking every single admins' login as a customer attempt. As a result, it is definite that the admin will always be updated about any changes related to customers.
- Record Login history
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Instant Customer support
- Instantly access any customer account
- Admin can easily log in to any customer account, without authentication in order to find and fix issues the customer has.
- Quickly get support
- Customers can get support from the store’s side admins in editing order information or customer information.
- Save time and effort to edit information
- There are situations, where customers have issues in the "My Account" area or on checkout pages. In such cases, the admin can perform tests and detect any issues within a particular area.
- Can have a better shopping experience
- As admin can solve the problem the customer is facing during shopping. Customers can easily access the site and can have a better shopping experience.
- Instantly access any customer account
Dolphin products work fine with every theme and extension from other service providers. However, if you encounter any issues, our developers will troubleshoot and fix them. You can always raise a ticket for your concern and get immediate assistance from our experts.
Magento 2 Login As Customer it's great tool for customer service and helps resolve customer issues during the shopping and checkout process.
Yes, the admin have a login history of customers.
Version: 1.0.2
ReleaseNote: Bug Fixed and Compatible with Magento Version 2.4.7
Magento Compatibility: 2.4.*
Version: 1.0.1
ReleaseNote: Bug Fixed
Magento Compatibility: 2.4.*
Version: 1.0.0
ReleaseNote: First release
Magento Compatibility: 2.3.*
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